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ContactCenterWorld.com (www.ContactCenterWorld.com) is the leading conference, research and on-line magazine provider for the contact centre industry around the world. We currently have over 110,000 corporate members of which 40% are at senior executive level within contact centers globally. The quality content on our site is what draws 7,500 unique users to us every day. We have 120+ experts on hand and the largest collection of articles, case studies, news and information (10,000+ pages) in the world.

Since 1999, we have been helping tens of thousands of operational managers and executives around the world increase their knowledge and value to their company through our daily editorials and useful industry information. As a resource we are unrivalled – our membership is growing substantially and our knowledge and experience in the call/contact center industry is extensive.

Today, we earned the status of being the world's greatest global resource for the call and contact center industry and now produce the Annual Contact Center World Awards & Conferences honoring the Best of the Best in the industry. Several levels of membership from Basic to Executive are available. Join Today