Customer Satisfaction Certification for Vendors of Contact Center Products & Services
- helping you find the solutions for your business!

Unbiased = Audited =Based on Customer Feedback =Certified by ContactCenterWorld.com

Customer Satisfaction is every vendors goal. However, proving this can be a challenge. Back in 2003 ContactCenterWorld.com introduced a program called the "Members’ Choice Awards" to recognize those vendors who have excelled at customer service. Recognizing the need for clarity, ContactCenterWorld.com has re-branded the "Members’ Choice Awards" to the Customer Satisfaction Certification – a new standard of customer service.

These awards are different and of immense value – any company you buy a product or service from should be able to prove they have satisfied customers and if they can show you a current (based on year) Customer Satisfaction Certification from ContactCenterWorld.com, you can be sure that they have earned it through vigorous processes – it’s a high level certification based on their customer service!

• The Customer Satisfaction Certification from ContactCenterWorld.com is a verified and audited award based on customer satisfaction. Vendors cannot buy these certifications and there is no bias towards vendors of any kind, large or small. This award helps give you peace of mind that what a vendor says can be backed up. This certification is valuable when you are considering buying from suppliers. Insist on this certification next time you buy anything.

• The Customer Satisfaction Certification from ContactCenterWorld.com is a valid and highly prized certification. It's invaluable to your sales and marketing toolkit – it demonstrates that what you say about service can be backed up by an audited and unbiased measure of your customer satisfaction.

• The awards are entirely based on the quality of feedback via a voting system – not based on quantity, however, entrants have to reach a minimum level of votes for validity.
• The awards are broken down into regions so that if a company excels in one part of the world, they cannot claim excellent customer satisfaction world wide.
• Global awards are available and these are based on the entrant winning certification several regions.
• The awards prohibit voting from partners, suppliers and staff of the entrant and several proprietary security checks eliminate fraudulent votes should they arise.

Select from the 2 links below:

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