I am a process driven individual with the ability to translate business requirements into practical solutions. Can cover everything from the administrational aspects to management issues such as process development, project implementation and strategic planning.
Strong experience in the profitable development and oversight of project and support teams working in tandem with existing and new technologies. Proven conception, development and use of an anticipatory style of fault and event monitoring leading to a minimization of downtime and an increase of productivity within all types and styles of operational and/or support environments. Results-oriented with a passion for excellence and quality. That's me! :)
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall