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document.write("<font style='color: #007700;font-size: 12px;font-weight: Bold;font-family: Verdana'>ContactCenterWorld.com Editor's Choice  ... Industry Research Findings</font>");
document.write('<table border="0"><tr><td colspan="2">&nbsp;</td></tr>');document.write('<tr><td valign="top">&bull;</td><td valign="top"><span class=ccw><a target="_blank" href=http://www.contactcenterworld.com/static/ind/ind_34E9979D922148679D9BC78C894F8D95.aspx?uid=' + window.location + '>The Middle Manager in Outsourcing and Offshoring</a></span></td></tr>');

document.write('<tr><td valign="top">&bull;</td><td valign="top"><span class=ccw><a target="_blank" href=http://www.contactcenterworld.com/static/ind/ind_654D6751A0A24D32B240D4295FA4039F.aspx?uid=' + window.location + '>US Contact Centers Spend Over $12bn Each Year Asking Customers To Identify Themselves</a></span></td></tr>');

document.write('<tr><td valign="top">&bull;</td><td valign="top"><span class=ccw><a target="_blank" href=http://www.contactcenterworld.com/static/ind/ind_E4D69B9B7C034ADCA6F0C1F585A01C9A.aspx?uid=' + window.location + '>US Contact Centers Predict Return To Growth In 2010 After Shedding Over 200,000 Jobs In 2009</a></span></td></tr>');

document.write('<tr><td valign="top">&bull;</td><td valign="top"><span class=ccw><a target="_blank" href=http://www.contactcenterworld.com/static/ind/ind_0E8DF1A3DD824CC991CB3D3568444075.aspx?uid=' + window.location + '>Methods Used To Capture Customer Satisfaction</a></span></td></tr>');

document.write('<tr><td valign="top">&bull;</td><td valign="top"><span class=ccw><a target="_blank" href=http://www.contactcenterworld.com/static/ind/ind_F259E34321BB47C8815D8651E4D83C31.aspx?uid=' + window.location + '>Companies Are Struggling To Attract And Serve The Millennial Generation</a></span></td></tr>');

document.write('<tr><td valign="top">&bull;</td><td valign="top"><span class=ccw><a target="_blank" href="http://www.contactcenterworld.com/conferences/"><b>Best Contact Center Professionals Share At The Top Performers Conferences</b></a></span></td></tr>');
document.write('</table><br>&nbsp;&nbsp;<span style="font-size:10px">Last&nbsp;updated:&nbsp;9/2/2010&nbsp;12:07&nbsp;AM</span>&nbsp;&nbsp;<br />');
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