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document.write("<font style='color: #007700;font-size: 12px;font-weight: Bold;font-family: Verdana'>ContactCenterWorld.com Editor's Choice  ... Industry Research Findings</font>");
document.write('<table border="0"><tr><td colspan="2">&nbsp;</td></tr>');document.write('<tr><td valign="top">&bull;</td><td valign="top"><span class=ccw><a target="_blank" href=http://www.contactcenterworld.com/static/ind/ind_{34E9979D-9221-4867-9D9B-C78C894F8D95}.asp?uid=' + window.location + '>The Middle Manager in Outsourcing and Offshoring</a></span></td></tr>');

document.write('<tr><td valign="top">&bull;</td><td valign="top"><span class=ccw><a target="_blank" href=http://www.contactcenterworld.com/static/ind/ind_{654D6751-A0A2-4D32-B240-D4295FA4039F}.asp?uid=' + window.location + '>US Contact Centers Spend Over $12bn Each Year Asking Customers To Identify Themselves</a></span></td></tr>');

document.write('<tr><td valign="top">&bull;</td><td valign="top"><span class=ccw><a target="_blank" href=http://www.contactcenterworld.com/static/ind/ind_{E4D69B9B-7C03-4ADC-A6F0-C1F585A01C9A}.asp?uid=' + window.location + '>US Contact Centers Predict Return To Growth In 2010 After Shedding Over 200,000 Jobs In 2009</a></span></td></tr>');

document.write('<tr><td valign="top">&bull;</td><td valign="top"><span class=ccw><a target="_blank" href=http://www.contactcenterworld.com/static/ind/ind_{0E8DF1A3-DD82-4CC9-91CB-3D3568444075}.asp?uid=' + window.location + '>Methods Used To Capture Customer Satisfaction</a></span></td></tr>');

document.write('<tr><td valign="top">&bull;</td><td valign="top"><span class=ccw><a target="_blank" href=http://www.contactcenterworld.com/static/ind/ind_{F259E343-21BB-47C8-815D-8651E4D83C31}.asp?uid=' + window.location + '>Companies Are Struggling To Attract And Serve The Millennial Generation</a></span></td></tr>');

document.write('<tr><td valign="top">&bull;</td><td valign="top"><span class=ccw><a target="_blank" href="http://www.contactcenterworld.com/conferences/"><b>Best Contact Center Professionals Share At The Top Performers Conferences</b></a></span></td></tr>');
document.write('</table><br>&nbsp;&nbsp;<span style="font-size:10px">Last&nbsp;updated:&nbsp;3/9/2010&nbsp;12:03&nbsp;AM</span>&nbsp;&nbsp;<br />');
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