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ContactCenterWorld.com Announces Winners Of Contact Center World Awards

April 3, 2006, Thunder Bay, ON - ContactCenterWorld.com (the global support organization for contact center industry professionals) announced the winners of the Best Of The Best in Americas at the Contact Center World Awards Conference in Dallas, Texas on 30th March 2006. The awards are unique in the industry in that the voting is carried out by conference participants after finalists have undergone vigorous scrutiny and interviews by a panel of industry professionals. The awards for Best Of the Best in Americas were presented to the best contact centers and contact center professionals in North and South America.

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Commenting on the awards and the winners, Raj Wadhwani, President of ContactCenterWorld.com added "The Best Of the Best in Americas is the first in a series of 3 regional events around the world where the best get to compete head to head at a 2-day conference and winners are those voted the best by the conference delegates. Unlike other awards, the winners present their case and share ideas and information that helps set them apart from the rest. The conference delegates in Dallas saw 29 presentations. The whole event was an outstanding success and we were delighted by the feedback from delegates and participants alike"

The winners of the Contact Center World Awards were announced live on stage and are as follows:

Best Community Spirit
• Plantronics

Best Outbound Campaign
• Influent Inc

Best Agent
• Chelsea Marie Arnold - HP

Best Supervisor
• Manny Sandhu - Sage Software

Best Trainer
• Jennifer Walker - Cross Country Automotive Services

Best Contact Center Leader
• Nathalia Theyer-McComb – Sage Software

Best Customer Service
• Cross Country Automotive Services

Best Technology Innovation Award
• Virtual Agent Services

Best Contact Center (50 and under agents)
• US Navy Global Distance Support Center

Best Contact Center (51-249 agents)
• Sage Software

Best Contact Center (250+ agents)
• Scotiabank

The Contact Center World Awards Best Of the Best in Americas is part of a global series of awards where the best contact centers and best contact center professionals compete head to head. The winners receive a free ticket to the world finals which will be held at Green Valley Ranch in Las Vegas on 7th and 8th November 2006. For more information go to www.contactcenterworld.com/worldawards

About ContactCenterWorld.com

ContactCenterWorld.com is the world's no.1 on-line resource site for the contact center industry around the world. Through a unique blend of high value editorials and carefully placed advertising, clients around the world benefit from substantial exposure and quality leads. We currently have over 85,700 corporate members of which 40% are at a senior executive level within Contact Centers globally. The quality content on our site is what draws 7,500 unique users to us every day. For more details visit www.ContactCenterWorld.com

For more information contact

Raj Wadhwani
President
ContactCenterWorld.com
Phone: 1-807-624-2080 x 2224
Fax: 1-807-624-2088
Email: rajw@contactcenterworld.com

About ContactCenterWorld.com:

ContactCenterWorld.com (www.ContactCenterWorld.com), the conference, research and on-line magazine for the contact center industry is a resource for contact center professionals around the world. Through a unique blend of high value editorials and carefully placed advertising, clients around the world benefit from substantial exposure and quality leads. We currently have over 114,000 corporate members of which 40% are at a senior executive level within Contact Centers globally. The quality content on the site is what draws 7,500 unique users every day.


Date and Time Posted: Friday, April 07, 2006 1:06 PM

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Key Diary Dates:

Entry for the 2008 Top Outsourcer Awards Closes
October 31 2008
Entry for the Fall Members' Choice Awards Closes
November 1 2008
Top Ranking Performers in Vegas!
December 2 - 4 2008



Congratulations to:
On their GOLD Medal win at the 3rd Annual Top Performers Conference!

To view the full list of winners click here




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