Main Header logo  
Search:
Username: 
Password: 
Become a Member 
Home 
Contact Us 
Ask An Expert 
International Site United States Site Canada Site United Kingdom Site
  113,477 Global Members
(View Members' Directory)
RSS Feeds:


Award Programs

For Your Center

Conferences & Events

Editorial Features

Tools & Utilities

IBM

International Contact Center Week


FEATURED SUPPLIERS
on ContactCenterWorld.com this week:

Genesys Telecommunications

CosmoCom

OrecX

Global Sky Inc.

IBM Canada

InVision Software AG

SAP Business Communications Management

Pipkins Inc.

IEX Corporation

Teleopti

Click on the company name for more details!




LATEST MEMBERS
Over 113477 Members in the contact center, help desk, CRM industry
View members' directory

Telephonetics Plc Positive About The Future At Annual General Meeting

United Kingdom - May 14, 2008 - Telephonetics PLC, a UK-based automated telephony speech solutions group held their Annual General Meeting on the 24th April 2008.

Benchmarking Study
At the AGM all resolutions were agreed by shareholders. In addition, Michael Neville, Chairman of Telephonetics, was confident about the positive future outlook for the group. He stated "Telephonetics has made a successful start to this year, with trading in line with expectations and good inroads made in our business development. This has come through new product lines and gaining further traction in our core markets."

He continued "Encouragingly, we are seeing a healthy pipeline of new business, with the continued successful roll out of our hospital results service and Remind+, our automated notification solution. This year new contract wins have included a dual-sited resilient ContactPortal(R) solution at Derby Hospitals NHS Foundation Trust and the purchase of our SEMAP+ platform by Guy's and St. Thomas' Hospital Trust, with their first application being Result. With the increased number of clients and success in cross-selling, service and maintenance revenues have increased by approximately 17% year on year. Over the course of the year, we will continue to look at breaking into new markets and growing our customer base on all sides of the business. Internally we are continuing to invest and develop for the future, with the management-training programme running at full speed and the first phase of our new CRM deployment now live."

Michael concluded "We remain confident in the outlook for the sector and are now gaining international recognition for our technology and services."


Date and Time Posted: Wednesday, May 14, 2008 4:12 AM

Printer Friendly Version Printer friendly version

Congratulations to:
On their GOLD Medal win at the 3rd Annual Top Performers Conference!

To view the full list of winners click here


-Back To Top-

| Request Information from CRM & Contact Center Suppliers | About ContactCenterWorld |
| Advertise CRM & Contact Center Solutions | Link to this site |
| Submit CRM and Contact Center Content | Contact Us | Privacy Policy |
| Recommend this site to other CRM & Contact Center Professionals | Disclaimer |

©ContactCenterWorld.com 1999-2008
The Global Support Organization For Contact Center Professionals & the place for information on:
Workforce Management