Entrants for these prestigious awards include:

Welcome to the contact center world's most prestigious awards and recognition program.

Now is the time to benchmark your center and your people against the best in your country, your continent and the World

Unlike any other awards of its kind, these are considered by many to be the ultimate awards, some even refer to them as the Olympics in the Contact Center World.

The awards form part of a benchmarking process - every entrant, no matter the outcome, is invited to join the finalists at a 3 day best practices conference where finalists will present their best practices and everyone can learn from the best.

Some of the awards available include:

  • Best Contact Center (by size)
  • Best Help Desk
  • Best Customer Service
  • Best Agent
  • Best Workforce Management Professional
  • Best Outsourcing Partnership
  • Best outbound Campaign
  • Click HERE for a full list of awards.

Don't just take our word for it,
here are some entrants:

You get different perspective of call center management and solutions

It's all about benefits...

Nobody is selling anything to you other than ideas

Learning from your industry peers

I'd welcome people from all different industries

Very important conference in the industry

It's a great learning experience and great people here

Learning how we can improve ourselves and develop further

It's the top innovation in the industry

It's a recognition of the efforts that we are doing

It's a absolutely priceless

Best experience I've ever had

International people

From Asia, Europe and also the United States

Ranging from Managing Directors, Middle Management, front line staff and also Team Leaders

It is a very special learning opportunity

Lots of knowledge and lots of information

We're here speaking on behalf of our people

It was a lot to learn from other people and their practices

So many of our people come here tonight just actually got recognition

Very well organized, very well structured

I was pleasantly surprised by the quality of presentation and the information sharing

Oh I'm absolutely amazed!

Phenomenal!

I've really enjoyed it

Something that you can't take away

It's very exciting!

Definitely amazing!

Thrilled to be here!

Very exciting!

It's just great!

Mind-blowing!

It was a great event

Phenomenal!

You're the best!

Really exciting!

Absolutely amazing!

Really fantastic!

It was a great event for me

It's been absolutely brilliant

We all struck by it all really

It is awesome!

Thank you so much guys have a great few hours off (applause) See you(applause)

Quick links

Related Articles

Award Winners

Here are 10 top reasons to enter:

  1. Fair and unbiased - we don't invite consultants or vendors to help judge - the awards are judged by the industry - professionals who run centers

  2. Premier - the ultimate in awards programs anywhere in the world and they are endorsed by more industry associations than any other award program

  3. Finalists present at regional conferences (3 around the world) to their peers who vote to determine the winners

  4. Regional conference winners then have an invite to compete globally in Las Vegas

  5. Every entrant who attends the best practice conference to help determine the winners receives benchmarking data from the entire group

  6. Winners and finalists receive award plaques and recognition internationally

  7. Entering helps you streamline your strategy and focus on what you do best as well as learn what you can improve

  8. Awards for individuals within your center and the center as a whole mean you have opportunities to recognise every aspect of your operation

  9. Internally managed centers separated from outsourcers to ensure like compete with like

The process is easy and allows you to have different people enter for different awards all for one low entry price per center of only $195 USD

Remember! These Awards are more than just an award, they are a statement to show your status and help you continue in your quest to be world class - no other award program allows you to benchmark, win awards and learn new ideas at the same time as the 2011 Top Ranking Performer Awards from Contact Center World


Make 2011 your golden year - your award winning year with ContactCenterWorld.com, the contact center industry and the 6th annual Awards for Top Ranking Performers in the Contact Center Industry.

 


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