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2007 - | Americas | APAC | EMEA | World
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| Best Contact Center Agent | |
  Gold Medal Winner: Kelly Chen  |
  Silver Medal Winner: Paula Cooper  |
  Bronze Medal Winner: Daniel Wong Sui Chien  | |
| Best Contact Center Supervisor |  Gold Medal Winner: Geoff Dalessio
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 Silver Medal Winner: Tracy Cullen  |
| Best Contact Center Leader |
 Gold Medal Winner: Steve Collier  |
 Silver Medal Winner: Drew Frogley  |
| Best Contact Center Trainer |
 Gold Medal Winner: Atsuko Goto  |
 Silver Medal Winner: Donita Trowell  |
 Bronze Medal Winner: Elena Popova  |
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| Best in Customer Service |  Gold Medal Winner: Raoul Iotti  |
 Silver Medal Winner: Chris Horning  |
 Bronze Medal Winner: Patricia Fielding  |
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| Best Community Spirit |
 Gold Medal Winner: Dara Ambriz  |
 Silver Medal Winner: Suchitra Foo Pei Yen |
 Bronze Medal Winner: Rebecca Reynolds |
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| Best Technology Innovation |
 Gold Medal Winner: Stella Lam  |
 Silver Medal Winner: Robert Cate  |
 Bronze Medal Winner: Tom Harte  |
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| Best Outbound Campaign |
 Gold Medal Winner: Tim Cheesewright  |
 Silver Medal Winner: Kerry Evans  |
| Best Contact Center (Under 50 Agents) |
 Gold Medal Winner: Carrie Kwong |
 Silver Medal Winner: Nathalia Theyer-McComb |
 Bronze Medal Winner: Antony Demetriades  |
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| Best Contact Center (51-249 Agents) |  Gold Medal Winner: Patsy Bertoia  |
 Silver Medal Winner: Alice-Louise Hutcheson |
 Bronze Medal Winner: Sukanya Vanichjakvong  |
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| Best Contact Center (250+ Agents) |  Gold Medal Winner: Charlie Cavolina |
 Silver Medal Winner: Niall Beirne & Gerard Evans |
 Bronze Medal Winner: Youssef Hannat  |
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