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2Ring Announces Availability on NICE CXexchange Marketplace #contactcenterworld This partnership with NICE marks a significant leap forward in real-time reporting and alerting, offering flexibility and insight into contact center operations. "NICE drives exceptional, next generation employee and customer experience with its award-winning CXone platform and Enlighten," said Barry Cooper, President, CX Division, NICE. "We are excited to add 2Ring to CXexchange, to enable our customers to further enhance experiences with 2Ring’s reporting capabilities." "Organizations worldwide are seeking to enhance their contact center capabilities to improve employee and customer experiences," said Michal Grebac, Director of Strategic Sales and Marketing at 2Ring. "CXone is one of the leading contact center platforms, and we at 2Ring are thrilled that our cloud offering is now also available on the NICE CXexchange marketplace." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, July 17, 2024 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |