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2Ring Announces Availability on NICE CXexchange Marketplace

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Sacramento, CA, USA, July 15, 2024 – In a move that promises to revolutionize how contact centers understand and engage with their data, 2Ring has announced that its flagship offering Dashboards & Wallboards, is now accessible through the NICE CXexchange marketplace.

This partnership with NICE marks a significant leap forward in real-time reporting and alerting, offering flexibility and insight into contact center operations.

"NICE drives exceptional, next generation employee and customer experience with its award-winning CXone platform and Enlighten," said Barry Cooper, President, CX Division, NICE. "We are excited to add 2Ring to CXexchange, to enable our customers to further enhance experiences with 2Ring’s reporting capabilities."

"Organizations worldwide are seeking to enhance their contact center capabilities to improve employee and customer experiences," said Michal Grebac, Director of Strategic Sales and Marketing at 2Ring. "CXone is one of the leading contact center platforms, and we at 2Ring are thrilled that our cloud offering is now also available on the NICE CXexchange marketplace."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.2ring.com

Date Posted: Wednesday, July 17, 2024



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